Category: Artificial intelligence

How to effectively automate email responses for customer service By compiling this data en masse, businesses can see what’s driving real customers either toward or away from competitors based on customer service experiences. The humble chatbot is possibly the most common form of customer service AI, or at least the one the average customer probably… Continue reading Customer Service Automation: Benefits, Types & How to Get Started

8 Best WordPress Chatbots for your Website in 2024 Ranked In this article, we will share the best WordPress chat plugins that will help you communicate with your users. They also offer many built-in integrations with third-party marketing services, and the pricing is fairly affordable compared to other solutions. ChatBot integrates with your WordPress website… Continue reading 7 Best WordPress Chatbots for Your Website

Switching from Zendesk to Intercom Help Center Choose Zendesk for a scalable, team-size-based pricing model and Intercom for initial low-cost access with flexibility in adding advanced features. However, customers can purchase multiple Intercom plans to use together, or purchase add-ons to select just the features they want. Inside a ticket, the workspace center console displays… Continue reading Sync Help Center with Zendesk Help Center